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  • ilsepasset

Congratulations you messed up!

Rich Litvin, a very successful writer, entrepreneur and coach, shared a story where the first time his employees make a mistake, he sends them a gift and a card congratulating them.

Now, why would he do that? There's a logic to his "madness":

  1. It teaches people that mistakes are a normal part of life and that only through making mistakes you can grow.

  2. It makes his team less afraid to make mistakes, which means, they are not afraid to come up with new ideas, try new things and mess up.

  3. It creates a culture of trust, were employees know they will not be punished for being human.

Last week, I called someone by the wrong name, more than once.... sometimes that happens. You want to know what I did? I bought my

self flowers and wrote myself a card. Then I put some systems in place to get it right next time.

Check out the "Perfectly Imperfect" podcast episode - , if you want to become more tolerant to failure and celebrate your mistakes.


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